Questions

Straight answers for the road ahead.

Vehicle service contracts come with real decisions about cost, coverage, claims, and eligibility. Choose a topic to get a direct answer, then use the written contract for the details of any plan offered to you.

Choose a topic

Start with the question in front of you.

Each guide stays focused on one part of the decision, so you can find a useful answer without sorting through unrelated information.

Coverage and costs

A vehicle service contract, often called an extended warranty, is an optional agreement that may help pay for repairs covered by the contract. Coverage, price, deductibles, exclusions, and limits vary by plan, so the written contract matters more than any general description.

Read coverage and costs answers

Applications and eligibility

Anyone may submit a free ZenAuto application, but vehicle service contracts are currently available only to approved customers. An application lets ZenAuto review basic vehicle and contact information. It does not guarantee approval, start coverage, or create a charge.

Read applications and eligibility answers

Claims and contracts

The written vehicle service contract controls every claim. It identifies the provider or administrator, covered repairs, required authorization, eligible facilities, deductible, maintenance duties, limits, exclusions, cancellation terms, and state-specific rights.

Read claims and contracts answers

ZenAuto and your contract

ZenAuto, LLC is an Ohio-based company that helps approved customers find vehicle service contract options. Any contract offered to you identifies the company responsible for contract obligations and the administrator or claims contact you should use after purchase.

Read zenauto and your contract answers

Last reviewed , by ZenAuto, LLC.

Still wondering about something?

Ask ZenAuto directly. Please leave sensitive personal, financial, and account information out of your message.

Send us a question