Is ZenAuto connected to my dealer, manufacturer, or a government agency?
Do not assume that ZenAuto is affiliated with your vehicle dealer, manufacturer, lender, insurer, or a government agency. ZenAuto, LLC is an Ohio-based company. Any relationship that applies to a specific contract offer will be identified in writing.
Who provides and administers my vehicle service contract?
The written contract offered to an approved customer identifies the provider responsible for contract obligations and any administrator that handles claims or customer service. Review those names, responsibilities, contact details, and claim instructions before accepting the contract.
How can I contact ZenAuto?
Use the ZenAuto contact form or email hello@zenauto.com for general questions. You may also write to ZenAuto, LLC, 8472 Washington St STE 309, Chagrin Falls, Ohio 44023. Contract-specific claim questions should go to the claims contact identified in your written contract.